FAQ

General:

Does the Karakoram Interface use the same mounting hole pattern as Voile?
Yes, the Karakoram interface mounts to the insert pattern used on production splitboards that can also use the Voile Interface.

Can I use Karakoram bindings with Voile pucks?
No, Karakoram bindings use a new interface with five attachment points to provide a stiffer connection to the board.

Can I swap out my Voile China Clips with Karakoram Splitboard Clips?
Yes, for most splitboards you will need a 3/32 Allen Wrench and a 3/8″ Wrench.  One of the holes on the Karakoram splitboard clips is threaded so make sure you read the instructions.  No drilling is required to mount the splitboard clips.

Can I use Karakoram bindings with Voile Chinese hooks?
Karakoram bindings must be used with Karakoram Splitboard Clips and are not compatible with Voile Chinese hooks.

Where are your bindings made?
Bindings are assembled in our shop in North Bend, WA.  All of our machined parts are made in the greater Seattle, WA area.  We do source our straps and highbacks from over seas suppliers.

Splitboard Clips:

Should I be concerned with the wire bale on the board clip sticking out past the inside edge?
We haven’t had any issues with the bails catching on anything through testing.  If you are concerned, the bale flips back on the lever and hold in place.

The wire bale on my board clips won’t flip all the way back, what can I do?
Some production splitboards use long screws to attach the china clips.  The long screws on the lever and bale side can prevent the wire bale from being flipped back on the lever.  This screw can be cut down to prevent the interference.

How tight should the board clips be?
The board clips should snap into place, but should not be difficult to lift.  If the board clips feel too tight, you can open up the mounting holes on the hook side of the board clips using a 5.4mm (#3 ANSI) drill bit and up to a 5.5mm (7/32 ANSI) drill bit.  

What can be done if the 3/32″ hex drive strips?
You can add a slot to the head of the screw with a dremel and a cut-off wheel.  Once the slot is added you can use a flat head screw driver to spin the screw.

My board clips sometimes work differently in the snow than when dry, what’s wrong?
Make sure the inside edge is cleared of ice build up.

Ride Mode:

How do I know when my binding is fully locked into ride mode?
All three pins should be sticking through the ride mode hold down loops, the binding heel stay lever should pop over-center (feel a snap), and the safety lock block should be engaged over the lever.

Sometimes my binding is difficult to attach to ride mode, what can I do?
Sometimes the seam of the board doesn’t sit flush do to snow build up or other reasons.  To alleviate this flip the board over with the binding hooked to ride mode, press on the seam (hit with palm) to make the seam flush, and then close the heel stay lever.

What kind of tricks to you have for removing snow build up?
You can use the heel stay lever on the binding to clean out snow from the tour mode hooks.  Tapping the ride mode heel attachment with the handle of your ski pole can break away ice build up.

Can I go from Tour to Ride Mode without taking my bindings off?
Yes, you can.  This does require stable flat ground to ensure the board seam doesn’t shear.  If you are having difficulty it is usually because you have snow built up on the bottom of your bindings or toe side ski is pushed down below the heel side ski.  We recommend practicing inside before trying on snow.

Tour Mode:

Can you step into tour mode without taking off your bindings?
Yes, align the toe pin in the cradle of the tour mode, rotate your heel down and your locked in.  Make sure the tour lever pops over-center if you step in.

Can you lock down your heel in tour mode?
We’re working on it.