Thank you for supporting Karakoram! Welcome to our backcountry family. If you have any questions, comments or concerns about our product please do not hesitate to contact us. We stand behind our product 100% with our two year warranty from manufacturing defects and our lifetime crash replacement policy.
Karakoram warrants its products to be free of defects in material or workmanship for a period for two (2) years from the date of purchase for the original registered owner, validated with an original sales receipt. Damage resulting from impact, abuse, misuse, neglect, non-factory modifications, and normal wear and tear are not covered. If covered under the manufacturer’s warranty the item will be repaired or replaced if unrepairable. These warranties are given in lieu of any express or implied warranties provided for under the law. If in the event there is an issue that falls outside of the warranty we have a “Crash Replacement Policy” which is a lifetime guaranty. If you destroy your binding system in any way we will replace the broken parts for a nominal fee and the return of the broken part(s).
Please contact Russell for warranty related questions: firstname.lastname@example.org